B.A.L.M. Collective Account Deletion
About This Page
This page allows users of the B.A.L.M. Collective app (also known as Mandora) to understand and request deletion of their account and associated data. Developed by Shaun Leary.
At B.A.L.M. Collective, we respect your right to delete your account and associated data. This page explains how to request account deletion and what data will be removed.
Important Notice
Account deletion is permanent and cannot be undone. Your account and associated user data will be permanently removed from our systems upon confirmation.
B.A.L.M. Collective supports full account deletion. When you delete your account:
Note: B.A.L.M. Collective does not currently offer partial data deletion (deleting specific data while keeping your account). Account deletion removes the account entirely.
Open the B.A.L.M. Collective App
Log in to your account if you haven't already.
Go to Your Profile
Tap on your profile icon or navigate to the Profile page.
Find Account Settings
Scroll down to the "Account Settings" section.
Click "Delete Account"
Type DELETE to confirm and permanently delete your account.
Why some data is retained: Certain records may be kept in anonymized form where required by law, for legitimate fraud prevention, security purposes, or regulatory compliance (e.g., tax records, financial transactions). This data cannot be linked back to your account after deletion.
If you're unable to delete your account through the app, or if you have questions about data deletion, you can request deletion by contacting us:
Email Support
support@balmcollective.comWhen emailing, please include:
Email deletion requests are processed within 30 days.
In-app deletion: When you delete your account through the app, your data is removed immediately. There is no waiting period.
Email requests: Processed within 30 days of verification.