Privacy Policy

Last Updated: December 2025

Introduction

ALBY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

Information We Collect

We collect information you provide directly, including:

• Account information (name, email, phone number)
• Profile data and preferences
• Content you create (messages, documents, pet records)
• Transaction and payment information

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Personalize your experience with AI-powered features
• Communicate with you about updates and support
• Ensure platform safety and prevent fraud

Data Security

We implement industry-standard security measures to protect your data. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our app may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@balmcollective.com for data requests.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

For privacy-related questions, contact: privacy@balmcollective.com